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| Dear Miss H""""""""",
Thank you for your patience and support.
We would like to thank you for your patience and continued support
during the recent period of uncertainty caused by the threat
of industrial action. We understand the anxiety this may have
caused you, especially given the time of year.
As an Executive Club member you are very important to us, and
we hope 10,000 bonus BA Miles will go some way to show our
appreciation for your support & loyalty during this difficult time.
There is nothing you need to do to claim these bonus miles, they
will be automatically added to your account after you have
taken your flights.
Please accept these BA Miles as a gesture of goodwill.
We hope you have a very happy holiday and New Year.
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 | Yours faithfully
James Hillier
Executive Club Manager
Thanking you kindly. :)
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